Shipping

All orders are shipped FOB Los Angeles, California from a third-party packing and shipping company to the shipping address provided on the order. The Customer is responsible for providing all correct shipping address information.  The provided Shipping address must be able to accept deliver of the packaged products purchased on the order.  All Cartoning and Freight charges only apply to shipments to the lower 48 states and covers standard shipment rates only. The customer is responsible for all costs associated with expedited shipping, “limited access” or “remote location” shipping zones, or any additional accessorials that are charged by the freight company unless PlankedTop has agreed in writing to be responsible for any additional costs from “standard” shipping.

DELIVERY. Upon Customer’s receipt of shipment, Customer shall immediately inspect the product. Unless the Customer provides PlankedTop with written notice of any claim for shortages or defects in the product within four (4) days after receipt of shipment, such product shall be deemed finally inspected, checked and accepted by Customer. PlankedTop shall use its own discretion in the choice of carrier and method of packing for all orders.

In the unlikely event a customer provides a non-deliverable address or is unable to receive delivery of their order PlankedTop has the option to retain all monies received, sell the produced product and retain the proceeds as liquidated damages incurred by the customer's breach. PlankedTop and the customer agree that the forfeiture of any payment and the liquidation of the produced product as described above is a reasonable method of compensation for damages which may be incurred by PlankedTop as a consequence of the customer's breach of the terms and conditions of sale.